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It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • use most of the website using a screen reader ( Apple VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet (opens in a new tab) has advice on making your device easier to use if you have a disability.

How accessible is this website

Parts of this website are not fully accessible. For example:

We will update the statement when issues are fixed or when we expect them to be fixed.

Feedback and contact information

Tell us if you need information in a different format using the Contact Us form.

In your message, include:

  • the web address (URL) of the content
  • your email address and name
  • the format you need – for example, plain text, braille, BSL, large print or audio CD

Reporting accessibility problems

Maintaining an accessible website is an ongoing process and we are always looking to improve the accessibility of this website to offer a user-friendly experience.

If you find any problems or if you need information on this website in a different form like an accessible PDF, large print, easy read, audio recording or braille, please contact us using our online contact form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Merseyside VRP is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Third-party content

Third-party content on our site that is neither funded nor developed by, nor under the control of, the public sector body may also not be accessible. For example slides accompanying webinars.

PDFs and non-HTML documents

Many documents are not accessible in a number of ways including missing titles and missing bookmarks.

We will use Adobe Accessibility Checker to ensure that any new PDFs are accessible.

How we tested this website

We referred to the Web Content Accessibility Guidelines (V2.1 level A and level AA) to test how accessible merseysidepcc.info is. We carried out a series of manual checks on a sample of pages to verify compliance, manual checks included; keyboard access, contrast, text resizing and more.

We used a number of automated tools to test the HTML content of the website and fixed the output of the reports this included;

We used a PDF accessibility checker

What we’re doing to improve accessibility

We are working to fix content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard, specifically in relation to the PDF documents and videos on the site.

We will update this page when issues are fixed.

We will retest the site annually to ensure compliance.

Preparation of this accessibility statement

This statement was prepared on 21st November 2023. It was last reviewed on 21st November 2023.