It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
- zoom in up to 300% without problems
- navigate most of the website using just a keyboard
- use most of the website using a screen reader ( Apple VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet (opens in a new tab) has advice on making your device easier to use if you have a disability.
How accessible is this website
Parts of this website are not fully accessible. For example:
- Some of our videos don’t include audio descriptions
- Some of our PDFs are not fully accessible to screen reader software. We are in the process of fixing these or replacing them with accessible HTML pages where possible. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
We will update the statement when issues are fixed or when we expect them to be fixed.
Feedback and contact information
Tell us if you need information in a different format using the Contact Us form.
In your message, include:
- the web address (URL) of the content
- your email address and name
- the format you need – for example, plain text, braille, BSL, large print or audio CD
Reporting accessibility problems
Maintaining an accessible website is an ongoing process and we are always looking to improve the accessibility of this website to offer a user-friendly experience.
If you find any problems or if you need information on this website in a different form like an accessible PDF, large print, easy read, audio recording or braille, please contact us using our online contact form.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Merseyside VRP is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Third-party content on our site that is neither funded nor developed by, nor under the control of, the public sector body may also not be accessible. For example slides accompanying webinars.
PDFs and non-HTML documents
Many documents are not accessible in a number of ways including missing titles and missing bookmarks.
We will use Adobe Accessibility Checker to ensure that any new PDFs are accessible.
How we tested this website
We referred to the Web Content Accessibility Guidelines (V2.1 level A and level AA) to test how accessible merseysidepcc.info is. We carried out a series of manual checks on a sample of pages to verify compliance, manual checks included; keyboard access, contrast, text resizing and more.
We used a number of automated tools to test the HTML content of the website and fixed the output of the reports this included;
We used a PDF accessibility checker
What we’re doing to improve accessibility
We are working to fix content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard, specifically in relation to the PDF documents and videos on the site.
We will update this page when issues are fixed.
We will retest the site annually to ensure compliance.
Preparation of this accessibility statement
This statement was prepared on 21st November 2023. It was last reviewed on 21st November 2023.